Take the next step with the Digital Maturity Voucher and digitalise your business in Wallonia.
Every business eventually reaches a turning point: continue as before, or rethink internal processes to boost efficiency. The Digital Maturity Voucher is designed specifically for organisations ready to make that shift strategically. Based on your real-world operations, we conduct a clear assessment of your digital landscape from your website and management tools to communication, cybersecurity, and the use of appropriate technologies.
The Digital Maturity Voucher allows SMEs and self-employed professionals in Wallonia to benefit from a strategic audit of their tools, organisation, or internal processes. This program is designed to assess a company’s digital maturity, identifying concrete improvement opportunities such as cybersecurity, website development, online sales, or data management. The audit is carried out by a certified consultant, within a framework set by the Walloon Region.
The goal? To create a clear plan aligned with your actual needs, funded up to 50% (excl. VAT). By helping you structure your voucher application, validate eligibility, and organise every step, we turn this mission into a real opportunity for lasting digital transformation. It’s an accessible tool designed to help you grow your business through a solid, measurable digital strategy.
Tailored Support to Activate Your Digital Maturity Voucher
Each Digital Maturity Voucher is subject to strict conditions regarding the nature of the service, the type of company, and the funding rate. We work with you to assess your organisation’s situation, sector, and goals to confirm eligibility. This initial analysis helps us define the mission, build a complete application, and launch the administrative process without delays.
Our role is to make the entire journey seamless. From the initial diagnosis to implementation, we help you prepare every required document while always keeping your priorities in focus: visibility, performance, management, or digital transformation. You gain clarity, save time, and most importantly: you maximise your chances of securing efficient public funding.
Why choose Qreative to activate your Digital Maturity Voucher?
Turning a Digital Maturity Voucher into a real driver of growth doesn’t happen by chance. This Walloon program is built around specific criteria, a clear methodology, and a well-structured diagnostic. Our team supports you at every stage: analysing your situation, framing the mission, selecting a certified consultant, and building a complete, compliant application. The goal: to provide you with efficient, hassle-free support and ensure you don’t miss out on valuable funding.
But our approach goes far beyond administration. We help you implement a digital strategy that aligns with your business priorities, clarify your goals, and manage the rollout of tools tailored to your organisation. Every project is designed to strengthen your competitiveness, enhance your web platform, and meet the program’s objectives. And because a good project deserves visibility, we also advise you on the right communication strategy from showcasing the public support on your site to highlighting it across your social channels.
Our Methodology for a Project Supported by the Digital Maturity Voucher
We follow a rigorous methodology to ensure each web project aligns with the objectives of the Digital Maturity Voucher. This structured approach allows us to assess your current situation, clarify your actual needs, and build a coherent action plan that fully complies with the eligibility criteria set by the Walloon Region. Each step is designed to highlight your company’s efforts and guarantee a useful, sustainable, and measurable digital transformation.
From the initial maturity audit to the site going live, we focus on delivering digital solutions that meet the voucher’s goals: improving internal processes, strengthening your online presence, or digitalising your operations. Our mission: to turn your ambitions into concrete actions while providing smooth, well-documented support that meets all regional funding requirements.
Everything starts with an initial meeting to carry out a precise assessment of your digital maturity. We analyse your website, internal tools, workflows, and current processes. Using a recognised evaluation tool, we identify areas for improvement, relevant services, and the conditions required to benefit from the Digital Maturity Voucher. This stage ensures the project is firmly grounded in the reality of your business.
Based on the diagnostic, we develop a clear plan outlining the mission objectives, the list of deliverables, the tasks to be carried out, and the estimated total cost excluding VAT. Each service is selected according to the areas covered by the support scheme. We incorporate the specific requirements of the call for proposals to ensure the highest possible intervention rate. The entire project is compiled into a complete file, ready to be submitted for validation via the integrated portfolio.
Once the request has been approved, we develop a web platform that meets the expectations of the Walloon Region: responsive, secure, well-optimized for search engines, and tailored to your clients. Each deliverable is produced in accordance with the defined consultancy mission and complies with the standards required for approved service providers. This ensures that your project is both beneficial to your development and eligible for regional funding.
A website without investment is like a storefront without a sign.
Neil Patel
What is the purpose of a digital audit?
This audit helps bring clarity to the priorities that need attention such as management tools, communication, automation, cybersecurity, and more. It enables the entrepreneur to structure their investments in a smart and relevant way.
It’s also a strategic opportunity to initiate a digital transformation with confidence, based on objective advice and a structured external analysis.
Which sectors are excluded from the scheme?
Certain activities are not eligible, such as companies whose NACE code relates to agriculture, fishing, or transportation. Liberal professions may be eligible under certain conditions.
Each application is reviewed based on the Region's requirements. We check with you beforehand whether your sector is among the eligible businesses.
What is the Digital Maturity Voucher in Wallonia?
The Digital Maturity Voucher is a financial aid granted by the Walloon Region to support businesses in their digital transformation. It offers a comprehensive assessment of a company’s digital tools and processes.
This scheme is designed to help SMEs and self-employed professionals take a step back from their current setup, identify concrete areas for improvement, and develop a structured plan to move their organization toward greater digital efficiency.
Who is eligible for the Digital Maturity Voucher in Wallonia?
The voucher is intended for eligible businesses based in Wallonia, including SMEs, self-employed professionals, non-profits (ASBL), and cooperatives. To qualify, you must be registered with the Belgian Crossroads Bank for Enterprises, have an operating office in Wallonia, and be active in an authorized sector.
Specific conditions apply depending on your legal status, industry (e.g., excluding the transport sector), and balance sheet total. We help you check your eligibility before any formal application review.
What is the amount covered by this scheme?
The intervention rate of the Digital Maturity Voucher is 75% of the VAT-excluded amount of the service, with an annual cap of €10,000 per beneficiary. The company therefore only pays 25% of the invoice, directly to the certified service provider.
The co-payment is made at the end of the mission. This aid makes it possible to carry out a strategic audit without bearing the full cost. It’s a practical lever for small businesses.
What types of projects are eligible?
The voucher covers consultancy missions aimed at assessing a company’s digital maturity and proposing a tailored implementation plan. It may focus on communication, digital marketing, cybersecurity, or the optimisation of internal processes.
The goal is to better understand current barriers, identify growth opportunities, and initiate a structured action plan to enhance the company’s overall digital performance.
Is the website covered by the voucher?
The voucher does not directly cover the creation of a website. However, it does fund the analysis of your online presence, the identification of your digital needs, and the formulation of concrete recommendations to optimize your digital platform.
If the assessment highlights the need for a new website or a redesign, you can then initiate a project through other complementary aids, such as recovery vouchers or regional grants.
What are the deadlines to observe?
A mission must be completed within a maximum of 6 months from the approval of the voucher. Registration, validation, and signing of the contract with the service provider must be done before any work begins.
We help you schedule the mission to ensure you don’t miss any submission or validation deadlines, and to integrate this analysis into your current fiscal year.
Is an application file required?
Yes, the application must be submitted through the Chèques-Entreprises portal of the Walloon Region. It includes a project presentation, the selection of the provider, and a description of the digital needs to be addressed.
We assist you in preparing a clear and complete application, aligned with the program’s requirements, while complying with the eligibility criteria and the maximum authorized amount.
What is the difference between a diagnostic and an implementation?
The Digital Maturity Voucher finances a strategic analysis carried out by a certified external consultant. It does not cover operational implementation (such as website creation, software purchases, etc.).
The aim is to provide a clear assessment, set priorities, and deliver concrete decision-making tools. A specifications document can also be produced to structure the next steps of the project.
How does a Digital Maturity Voucher mission work?
The mission begins with a meeting with the service provider, who will audit your processes, tools, practices, and objectives. They use an assessment tool to evaluate your company’s digital maturity.
Once the weaknesses have been identified, the consultant will provide you with a clear report, along with a personalized action plan and tailored advice based on your business reality.
Can we choose our own consultant?
Yes, provided they are included in the official list of certified service providers. These are experts recognized by the Walloon Region for their digital consultancy skills.
At Qreative, we are eligible as a certified service provider and can support you throughout the application process, from the initial audit to the development of your digital roadmap.
Is the voucher combinable with other aids?
It is possible to combine the Digital Maturity Voucher with other regional support schemes, such as recovery vouchers or investment grants, provided that each aid covers a separate service.
Our team can analyze your balance sheet, your aid history, and guide you toward the most relevant subsidy strategy for your business.
Is the aid accessible to non-profit organisations (ASBL)?
Yes, certain non-profit organisations (ASBLs) involved in commerce or service provision may be eligible for the cheque, provided they conduct a genuine economic activity and are registered with the Belgian Crossroads Bank for Enterprises (BCE).
Each case is unique. We will work with you to verify whether your organisation meets the criteria and whether a cheque application is feasible.
What happens once the plan is delivered?
The consultant will deliver a structured digital roadmap, which you are then free to implement in stages. You may choose to launch a web project, review your internal organization, or enhance your digital marketing.
We can support you throughout the implementation of this plan: drafting a specifications document, identifying funding opportunities, coordinating service providers, or managing your digital transition.
Why should you work with an expert for this process?
Navigating a subsidy application process on your own can be complex. By working with an expert, you gain clarity, efficiency, and measurable results.
At Qreative, we understand the challenges faced by Walloon SMEs. We put our expertise to work for your digital transformation, offering clear communication, thorough support, and a results-driven approach.
Does the Digital Maturity Voucher also apply to small SMEs or the self-employed?
Yes, even if you are a sole trader or a small SME, you can apply for the voucher. This measure is designed to support local entrepreneurs in their digital transition, regardless of their current means or structure. It is especially relevant if your annual balance sheet is below certain thresholds set by the Walloon Region.
What matters most is demonstrating a clear need for digital transformation, focused on tangible aspects such as core operations, automation, communication, or management. We help you position yourself as the leader of a strong, eligible project for public funding.
What exactly does an external consultancy assignment include in this context?
An external consultancy assignment funded by the Digital Maturity Voucher involves assessing your digital maturity level using a structured evaluation tool. The analysis may cover your business organization, use of digital tools, data management, or internal operations.
The certified consultant then provides personalized advice, delivers a clear action plan, and outlines the remaining co-payment due by your company. This type of intervention acts as a catalyst for digital-driven business growth.